π How to Modify or Cancel Your Auto-Ship Subscription
At Frequense, we want to make managing your subscription simple and stress-free. You can modify or cancel your Auto-Ship at any timeβno penalties or fees.
π¨ Important Note:
Please make any changes at least 3 business days before your next scheduled shipment to avoid being charged.
π§ Steps to Modify or Cancel Your Auto-Ship
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Log in to your account at www.frequense.com or my.frequense.com
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Navigate to "My Account" (skip this step if using my.frequense.com)
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Click on "My Subscription"
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If you have more than one subscription, select the one you'd like to update
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Choose Modify or Cancel
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If modifying, you can:
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Change your next ship date
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Add or remove items
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Update your shipping address
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Change or add a new payment method
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π¬ Need Help?
If you'd prefer assistance, feel free to email us at support@frequense.com. Our team is happy to help!
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