❌ Transfers & Cancellations – Rise & Vibe Cruise 2026

We understand that plans can change. Please review the following policies regarding name changes, cancellations, and refunds before your final payment.

🔄 Name Changes & Transfers

• Guest Name Changes – Allowed up to 30 days prior to sailing (no later than October 3, 2026).
• Affiliate Spots – Non-transferable. Only the originally qualified affiliate may attend under their earned spot.
• Guest Spots – May be transferred to another individual before the 30-day deadline.
• How to Submit – Send written requests to 📧 Frequense Support at [e-mail].

⚠️ All changes must be submitted in writing and approved by the Frequense Events Team before the deadline.

🚫 Cancellations & Refund Schedule

The following cancellation policy is strictly adhered to and coincides with Royal Caribbean. Refund amounts are based on the cabin value, not the total funds that have been collected from the affiliate. Affiliates who have not paid enough to cover the penalty will be charged the difference.

Request Between	Refund
June 1 – July 31, 2026	100%
August 1 – August 31, 2026	50%
September 1 – September 30, 2026	25%
On or after October 1, 2026	0%

Cancellations must be made through [e-mail] on or prior to 5:00 PM CT on the date listed. Refunds are processed back to the original payment method within 10 business days after approval.

💡 Travel insurance is available — we offer Royal Caribbean’s travel insurance as an option when you register for the cruise. Just ask for the information during registration.

🚷 No-Show Policy

Guests who fail to arrive for embarkation on November 2, 2026 without prior written cancellation will be considered a no-show.

• No-show bookings are non-refundable.
• Cruise credit or rollover points cannot be issued for missed sailings.

🧾 Important Reminders

• All cancellation requests must be in writing to Frequense Support by 5:00 PM CT on the date listed.
• Cancellation penalties apply based on the value of the cabin being held — even if your cruise was fully covered by points.
• Missing payment deadlines may result in automatic cancellation and forfeiture of funds paid.

❓ Need Help?

If you need to request a name change or cancel your reservation, please contact:
📧 Frequense Support – [e-mail]